DMCA & IP Policy

MetaMind ("MetaMind", "we", "us", "Service") respects intellectual-property rights and asks our users to do the same. This policy explains how copyright owners can notify us of allegedly infringing content delivered through the Service, how users whose content was removed can respond, and what happens to repeat infringers.

It is incorporated into the Terms of Service by reference.

1. About this policy

This policy implements the notice-and-takedown procedure of the U.S. Digital Millennium Copyright Act, 17 U.S.C. § 512 (the "DMCA"). MetaMind operates from US-located infrastructure and intends to qualify for the DMCA safe harbour for online service providers.

Where applicable foreign law gives copyright owners equivalent or stronger rights, those rights are preserved. We will treat substantively equivalent foreign-law notices in the same manner.

2. Designated Copyright Agent

Notifications of claimed copyright infringement should be sent to our Designated Agent:

MetaMind Designated Copyright Agent
Email: operator [at] metamind [dot] team
Subject line: DMCA NOTICE

Registered with the U.S. Copyright Office DMCA Designated Agent Directory.
Registration Number: DMCA-1072640 (Status: Active).
The U.S. Copyright Office DMCA Designated Agent Directory is the authoritative public source for the Agent's natural-person identification details.

Please send DMCA notices to this contact only. Notices sent to other channels may be delayed.

3. How to send a takedown notice

A valid DMCA notice must be a written communication that includes substantially the following:

A physical or electronic signature of a person authorised to act on behalf of the owner of the exclusive right that is allegedly infringed.
Identification of the copyrighted work claimed to have been infringed (or, if the notice covers multiple works at a single site, a representative list).
Identification of the material that is claimed to be infringing and that is to be removed or access to which is to be disabled, with information reasonably sufficient to allow us to locate the material — for example, the Agent name, the approximate UTC timestamp, the user-visible context, and the specific Output text or file you object to.
Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and email address.
A statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

Send the notice to operator [at] metamind [dot] team with subject DMCA NOTICE.

Knowingly false notices. Section 512(f) of the DMCA imposes liability for knowingly making material misrepresentations in a takedown notice. Don't.

4. What we do when we receive a notice

When we receive a notice that substantially complies with Section 3, we will:

Acknowledge receipt within a reasonable time (typically within 3 business days).
Remove or disable access to the identified material, or take other appropriate action.
Notify the affected user, where we can identify them, that the material was removed and provide a copy of the notice (with personal information of the notifier where appropriate).
Document the notice and our action in our internal logs.

If a notice is incomplete in a way that prevents us from acting (for example, we cannot identify the material), we will tell the notifier and ask for the missing information.

5. Counter-notice (if your content was removed)

If your content was removed in response to a DMCA notice and you believe the removal was a mistake or misidentification, you may submit a counter-notice.

A valid counter-notice must include:

Your physical or electronic signature.
Identification of the material that was removed and the location at which it appeared before it was removed (e.g., Agent name, timestamp, content snippet).
A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the United States District Court for the District of Delaware (or, if your address is outside the United States, any judicial district in which we may be found), and that you will accept service of process from the person who provided the notice or that person's agent.

Note on Delaware as the consent forum. MetaMind operates as a foreign service provider for the purposes of 17 U.S.C. §512(g)(3)(D) (founder outside the United States; service infrastructure US-located). US-based subscribers' consent to the District of Delaware reflects our governing-law choice in Terms of Service §14, not the statutory district-of-residence default for US-subscriber counter-notices. If you prefer to consent to your own US judicial district under the statutory default, state that in your counter-notice and we will honour it.

Send the counter-notice to operator [at] metamind [dot] team with subject DMCA COUNTER-NOTICE.

When we receive a substantially compliant counter-notice, we will forward it to the original notifier and inform them that we will replace the removed material or cease disabling access to it in 10 to 14 business days, unless the notifier files an action seeking a court order against you in that time and informs us of that filing.

Knowingly false counter-notices. Section 512(f) of the DMCA imposes liability for knowingly making material misrepresentations in a counter-notice. Don't.

6. Repeat infringers

We will, in appropriate circumstances, terminate the accounts of users who are repeat infringers of the copyright (or other intellectual-property) rights of others.

A "repeat infringer" for this purpose is a user who has been the subject of multiple substantially compliant DMCA (or substantively equivalent foreign) notices that we have acted on, taken in the context of all the circumstances. We do not commit to a fixed numerical threshold.

7. Trademark, right-of-publicity, and other IP claims

Notices about trademark infringement, rights of publicity, moral rights, database rights, or other non-copyright intellectual-property claims may also be sent to operator [at] metamind [dot] team with a subject line indicating the type of claim (for example, TRADEMARK NOTICE). Provide enough information for us to identify the material and the right alleged to be infringed, and the basis for your claim.

We assess such notices on a case-by-case basis under applicable law and the Acceptable Use Policy.

8. AI-generated content

The Service produces content with the assistance of large language models. This raises specific issues:

Output that resembles a copyrighted work. Where an Output reproduces or closely paraphrases a specific copyrighted work without authorisation, we will treat that Output as candidate infringing material upon a properly submitted notice.
Style imitation. General imitation of an author's, artist's, or platform's style is, in most jurisdictions, not by itself copyright infringement and we are not in a position to adjudicate stylistic claims. Targeted name-and-likeness or moral-rights claims may apply (see Section 7).
Prompts and inputs. A user who submits copyrighted content to an Agent as Input is responsible for having the right to do so. If a notifier believes user-supplied Inputs contain their copyrighted work and we are storing it, the takedown procedure in Sections 3–4 applies.

9. Reservations

We reserve the right to:

decline to act on notices that are clearly facially invalid, abusive, or made in bad faith;
modify or supplement this policy in light of changes in law or practice (notice given under Section 16 of the Terms of Service);
preserve material that we are required to preserve by law, even after disabling access to it.

10. Contact

Email: operator [at] metamind [dot] team (subjects: DMCA NOTICE / DMCA COUNTER-NOTICE / TRADEMARK NOTICE / IP REPORT)